State Farm® Insurance Agent Laura Feltner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Charla Quinn
September 24, 2025
5
out of
5
rating by Charla Quinn
"Friendly and helpful staff."
We responded:
"Charla, thank you for your kind words about my team and I! We appreciate you. - Laura"
Jeremiah Lay
September 19, 2025
5
out of
5
rating by Jeremiah Lay
""The service received was a refreshing and extraordinary display of professionalism, knowledge, and customer care. We were particularly impressed by the team's ability to provide prompt and accurate responses. This was consistently paired with an impressive and thorough understanding of complex details. We highly recommend their services.""
We responded:
"Jeremiah, thank you so much for taking the time to leave such a kind review! My team and I are always here to help. We appreciate you and the recommendation! Thanks again. - Laura"
Brandon Tackett
September 11, 2025
5
out of
5
rating by Brandon Tackett
"I dropped in to get some general information and the customer services was top notch! Tori made me feel not only welcome but genuinely cared about, and that's rare these days."
We responded:
"Brandon, I am so happy to hear that your experience in the office was such a good one! My team and I are always here to help. Thank you so much for sharing this! - Laura"
Chris Gibson
September 11, 2025
5
out of
5
rating by Chris Gibson
"Stopped in to pay a bill and Tori at the desk was so nice and helpful."
We responded:
"Chris, thank you for taking the time to share this! I am happy that Tori took great care of you. We appreciate you! - Laura "
cordelia chaney
August 26, 2025
5
out of
5
rating by cordelia chaney
"I was excited to stop in and check out the new office and it did not disappoint! The office is gorgeous, and all the staff was super friendly!"
We responded:
"Cordelia, thank you for stopping in! Come visit us anytime. My team and I are always here! - Laura"
Jadyn Vipperman
August 13, 2025
5
out of
5
rating by Jadyn Vipperman
"I came by the new office the other day to pay my bill and Tori is the one that helped me. She was extremely helpful and nice."
We responded:
"Thank you for stopping by our new office, Jadyn! We’re so glad to hear Tori was able to assist you and make your visit a great one. She takes pride in helping our customers, and your kind words mean so much to our team. We appreciate you sharing your experience! - Laura"
Andrea Rowe
April 1, 2024
5
out of
5
rating by Andrea Rowe
"Great staff, there very nice and friendly whenever you have any questions or need help they will take there time and help you without hesitation.."
Lynn Skeens
February 9, 2024
5
out of
5
rating by Lynn Skeens
"You get great services. Friendly people . They are ready to help you and answer any questions you may have"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
Cody Riddle
February 2, 2024
5
out of
5
rating by Cody Riddle
"ALWAYS willing to work with me. Truly the greatest in the area."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
Shianna Stevens
January 29, 2024
5
out of
5
rating by Shianna Stevens
"great service, Stephanie saved me 300 dollars at least!"
We responded:
"Thank you for your kind review and trusting our team with your Insurance needs."
Christeinna Mullins
January 26, 2024
5
out of
5
rating by Christeinna Mullins
"Very helpful and stayed on top of it till the got everything fixed for me."
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
Dotty Hazelette
January 24, 2024
5
out of
5
rating by Dotty Hazelette
"Very friendly and helpful. Our agent Eric was there to answer our questions. Highly recommend"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Brittany Whitaker
January 10, 2024
5
out of
5
rating by Brittany Whitaker
"I could not be happier with the service I received from this agency. Erin worked diligently with me since November to ensure I received the best possible deal and coverage. He saved me money and best my old insurance rate. Huge shoutout to TJ Hurst State Farm and Erin for the awesome service and help. 10/10 recommend!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Daniel Bates
January 9, 2024
5
out of
5
rating by Daniel Bates
"I have look and look for a better insurance company and this Erin Edwards calls me from State Farm he is one of a kind I really like him and he take the time to work it all out your going far keep up the good work I recommend this guys to anyone thanks for everything."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Jeannie Lowe
January 8, 2024
5
out of
5
rating by Jeannie Lowe
"I would highly recommend using this company. They saved me over $385 a month on my vehicle and homeowners insurance!!! The representatives that I've spoken with at TJ Hurst State Farm Insurance Agency have been so helpful!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Sierra Crawford
November 17, 2023
5
out of
5
rating by Sierra Crawford
"I highly recommend TJ Hurst State Farm! The environment is extremely welcoming and everyone is so helpful."
We responded:
"Sierra, Thank you for choosing the Tj Hurst State farm agency for your Insurance needs."
Lauren Salyer
October 17, 2023
5
out of
5
rating by Lauren Salyer
"Excellent Customer Service! We appreciate their willingness to help anytime we call with concerns, questions or needs."
We responded:
"Lauren, Thank you for trusting our team with your Insurance needs."
Dorothy Adkins
October 17, 2023
5
out of
5
rating by Dorothy Adkins
"This office has went out of there way to assist me with insurance needs they offer some insurance I didn’t know was available before I am thankful for it as it turns out I have now had to file a claim they make everything seem very easy and they aren’t pushy sometimes the right people organizations come into your life even though you don’t know you’ll need them. When they told me I’d hear something from claims within two days I was shocked nothing ever seems to happen that fast for me but I sat there and watched the salesperson enter everything in she had spoken to a claims agent and assured me someone would be calling within two days. Very impressed and drama free !!!"
We responded:
"Thank you for taking the time to leave us a great review and trusting our team with all your Insurance needs."
Ronda Moore
October 16, 2023
5
out of
5
rating by Ronda Moore
"The staff is friendly and so nice. I love visiting their office ."
We responded:
"Ronda, thank you so much for your kind words! We're thrilled to hear that you find our staff friendly and welcoming. We appreciate your support and look forward to serving you with all of your insurance needs."
Melissa Thompson
September 13, 2023
5
out of
5
rating by Melissa Thompson
"Kaylee and the rest of the staff are super helpful! I highly suggest switching to TJ Hurst State Farm!"
We responded:
"Kaylee and our team go the extra mile to provide you with the insurance you need and great customer care! Thank you so much for the kind words recognizing our efforts and for recommending our services to others, Melissa! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
Amy Williamson
September 13, 2023
5
out of
5
rating by Amy Williamson
"I purchased a life policy on my newest grandbaby for him to have for the rest of his life. He can borrow money against it later in life. This makes its so convenient for him to have something that covers him years to come. I’m so happy I done this! If you haven’t checked into life policies you need to!"
We responded:
"What a wonderful gift to your newest grandbaby, Amy! Thank you for taking the time to share your kind words and feedback recommending others to check out our life insurance policies! It makes our day! Congratulations on your newest grandbaby and thank you for this great review!"
Nicki Boggs
September 7, 2023
5
out of
5
rating by Nicki Boggs
"These people go above and beyond to help you! Great staff! So friendly yet professional. I HIGHLY recommend them"
We responded:
"Our team goes the extra mile to provide you with friendly, professional and thorough customer service and we truly appreciate you taking the time to share your experience, Nicki! Thank you for the wonderful review recommending our services to others. It makes our day. It is always our pleasure to be able to assist you with any of your insurance needs and we look forward to the opportunity to do so in the future!"
april bowman
June 2, 2023
5
out of
5
rating by april bowman
"Kaylee and Ashley are great!! Always helpful and kind!"
We responded:
"Thank you for the wonderful review recognizing Kaylee and Ashley for their efforts to provide you with the customer care that you deserve, April! Your kind words make our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
rob justice
May 24, 2023
5
out of
5
rating by rob justice
"This is one of not the best insurance place around. Very friendly and helpful always make you feel welcome. If need insurance talk to them at tj hurst insurance can't get no better."
We responded:
"Thank you for taking the time to share your experience and kind words about our agency, Rob! We are honored to have earned your trust and we look forward to the opportunity to assist you with any of your future insurance needs!"
roy harlow
May 24, 2023
5
out of
5
rating by roy harlow
"TJ and the staff are nothing less than superb. They always are there to assist in my questions, changes in my policy or even going above and beyond to help us secure a rental. Great sales and service after the sale!!!"
We responded:
"Thanks for the great review, Roy! Our team strives to go the extra mile to provide you with the insurance you need at a value you deserve and great customer care! We are so glad we could assist you and we look forward to the opportunity to assist you with any of your future insurance needs, Roy!"