State Farm® Insurance Agent Laura Feltner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bob Collins
February 24, 2026
"Place is great, great prices. The customer service Casey and Tori give is awesome!"
"Bob, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Laura"
Raymond Anderson
February 11, 2026
"Very polite, courteous and professional. Answered all of my questions and I am very satisfied with how they treated me as a customer. Been with State Farm for years but just recently switched to Laura Feltner as my agent. I highly recommend them for your insurance needs. Always there to answer questions and give great customer service. I spoke with Tori and Stephanie at the office and they were very polite and courteous to me. I highly recommend them for your insurance need’s."
"Raymond, thank you so much for your kind and thoughtful review! I’m so grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Laura"
Shey Thacker
February 4, 2026
"They're the best!"
"Shey, thank you so much for your kind words! We appreciate you and your support! - Laura"
Summer Hopkins
January 29, 2026
"I spoke with Casey and he had very good customer service! Very caring for his customers and always helps them make the right choices!"
"Summer, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Laura"
Phillip Carter
January 28, 2026
"State Farm handles my personal, my rentals and my businesses and they are the best. Laura Feltner and her team (Especially Stephanie and Tori) are always just a phone call or text away to get me anything I need. I feel very lucky to have them here local when needed."
"Thank you so much, Phillip!"
Marcus Damron
January 28, 2026
"Great customer relations! I spoke with Casey and he was exceptionally knowledgeable and helped me with anything I needed."
"Marcus, I'm so glad our team, especially Casey, has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Laura"
Sarah
December 2, 2025
"Casey is very kind and professional!"
"Sarah, thank you for taking a moment to share these kind words about Casey! We are thrilled to see this. We appreciate your support! - Laura"
Ashley Hall
November 10, 2025
"Stephanie was great!"
"Ashley, Thank you! I’m happy your insurance experience was so positive! - Laura"
Darrin Varney
October 29, 2025
"Wonderful staff and saved me quite a bit of money . It is very nice to be able to meet and speak with the person you are doing business with. Erin was very helpful in explaining each policy and the coverage. He made me feel very comfortable and appreciated."
"Darrin, We will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Laura"
Drew Daniels
October 21, 2025
"Casey was very understanding and helpful with my questions about my insurance policy. Definitely recommend this office for all of your insurance needs."
"Drew, thank you!"
Natalie Gillespie
October 20, 2025
"I spoke with Casey and he was great and super friendly!"
"Natalie, we are so happy that your experience with Casey was a positive one! Thank you for taking the time to share. We appreciate it! - Laura"
Emily Coleman
October 16, 2025
"I called to get some quotes and Tori was able to help me understand the difference between policy types. She gave me her recommendations based on the type of coverage I was needing and answered any questions that I had. I ultimately ended the call with not only a life insurance policy for each of my family members, but homeowners insurance as well with an unbelievably affordable rate. I would highly recommend calling to speak with them or stopping by if you are in the market for a new insurance plan. Thanks again!"
"Thank you for the great feedback, Emily! I'm so glad that Tori made the insurance process smooth and took the time to find the right coverage for you! We always aim to provide excellent service, and we truly appreciate your support. - Laura"
Charla Quinn
September 24, 2025
"Friendly and helpful staff."
"Charla, thank you for your kind words about my team and I! We appreciate you. - Laura"
Jeremiah Lay
September 19, 2025
""The service received was a refreshing and extraordinary display of professionalism, knowledge, and customer care. We were particularly impressed by the team's ability to provide prompt and accurate responses. This was consistently paired with an impressive and thorough understanding of complex details. We highly recommend their services.""
"Jeremiah, thank you so much for taking the time to leave such a kind review! My team and I are always here to help. We appreciate you and the recommendation! Thanks again. - Laura"
Brandon Tackett
September 11, 2025
"I dropped in to get some general information and the customer services was top notch! Tori made me feel not only welcome but genuinely cared about, and that's rare these days."
"Brandon, I am so happy to hear that your experience in the office was such a good one! My team and I are always here to help. Thank you so much for sharing this! - Laura"
Chris Gibson
September 11, 2025
"Stopped in to pay a bill and Tori at the desk was so nice and helpful."
"Chris, thank you for taking the time to share this! I am happy that Tori took great care of you. We appreciate you! - Laura "
cordelia chaney
August 26, 2025
"I was excited to stop in and check out the new office and it did not disappoint! The office is gorgeous, and all the staff was super friendly!"
"Cordelia, thank you for stopping in! Come visit us anytime. My team and I are always here! - Laura"
Jadyn Vipperman
August 13, 2025
"I came by the new office the other day to pay my bill and Tori is the one that helped me. She was extremely helpful and nice."
"Thank you for stopping by our new office, Jadyn! We’re so glad to hear Tori was able to assist you and make your visit a great one. She takes pride in helping our customers, and your kind words mean so much to our team. We appreciate you sharing your experience! - Laura"
Andrea Rowe
April 1, 2024
"Great staff, there very nice and friendly whenever you have any questions or need help they will take there time and help you without hesitation.."
Lynn Skeens
February 9, 2024
"You get great services. Friendly people . They are ready to help you and answer any questions you may have"
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
Cody Riddle
February 2, 2024
"ALWAYS willing to work with me. Truly the greatest in the area."
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
Shianna Stevens
January 29, 2024
"great service, Stephanie saved me 300 dollars at least!"
"Thank you for your kind review and trusting our team with your Insurance needs."
Christeinna Mullins
January 26, 2024
"Very helpful and stayed on top of it till the got everything fixed for me."
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
Dotty Hazelette
January 24, 2024
"Very friendly and helpful. Our agent Eric was there to answer our questions. Highly recommend"
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Brittany Whitaker
January 10, 2024
"I could not be happier with the service I received from this agency. Erin worked diligently with me since November to ensure I received the best possible deal and coverage. He saved me money and best my old insurance rate. Huge shoutout to TJ Hurst State Farm and Erin for the awesome service and help. 10/10 recommend!"
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."