State Farm® Insurance Agent Laura Feltner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Noah May
June 30, 2026
5
out of
5
rating by Noah May
"Casey is a 10/10 employee. Very helpful dude, and straight and honest. Appreciate the man’s help :)"
We responded:
"Noah, thank you so much for the fantastic review! We're thrilled to hear you had such a great experience with Casey. Providing honest, helpful service is what we strive for, and we're glad we could make a positive impression. We truly appreciate your support and thank you for trusting us! - Laura
"
Braxton Addington
June 29, 2026
5
out of
5
rating by Braxton Addington
"Wonderful customer service! Thank you so much!"
We responded:
"Braxton, thank you so much for your kind review! We're thrilled to hear you had a wonderful experience with our team. We truly appreciate your support and look forward to helping you again whenever you need us! - Laura"
Louise Sturgill
June 16, 2026
5
out of
5
rating by Louise Sturgill
"Wonderful service"
We responded:
"Louise, thank you so much for the kind words! My team and I are always here to help. We appreciate you! - Laura"
Bodie Bentley
June 15, 2026
5
out of
5
rating by Bodie Bentley
"Kim was friendly, professional, and easy to work with. She reached out to quote my auto insurance and look for ways to save me money. She answered all my questions and made the process simple and stress-free. I highly recommend working with her!"
We responded:
"Bodie, thank you for your kind review! We're delighted to hear that your experience was smooth and informative. Helping our customers understand their options and find the right coverage at a great value is what we strive for every day. We appreciate your recommendation and look forward to serving you in the future! - Laura
"
Devin Eversole
June 8, 2026
5
out of
5
rating by Devin Eversole
"Great insurance company! Evin Eversole reached out by phone to try and get a better rate- very professional and prompt"
We responded:
"Devin, thank you so much for sharing this with us! We're so happy to hear this. If you need anything at all, we're always here to help! - Laura"
Jonathon Bumgardner
June 3, 2026
5
out of
5
rating by Jonathon Bumgardner
"State Farm in Pikeville Kentucky was a wonderful experience. Erin and the whole team was friendly as can be. Erin answered all of the questions that I had. He explained automobile insurance very well. They took their time with me, and not just trying to sell insurance. Erin saved me $70+ a month. Thank you state Farm in Pikeville Kentucky!"
We responded:
"Jonathon, thank you so much for your kind review! We're so happy to hear that Erin took such great care of you. Your experience is exactly what we strive for! Our team is always here to help and if you need anything at all, please don't hesitate to reach out! - Laura "
Rob Adams
June 1, 2026
5
out of
5
rating by Rob Adams
"Wonderful experience. Everything was explained clearly and without pressure."
We responded:
"Rob, thank you so much for sharing this with us! We're so happy your experience was a positive one. If you need anything at all, please don't hesitate to reach out! - Laura"
Penny Ramey
May 28, 2026
5
out of
5
rating by Penny Ramey
"Erin and Casey were very helpful. They worked with me to insure just what my personal needs were. I was given many choices. They answered every question and guided me through the process. They know insurance, I don't. Thank you Erin and Casey."
We responded:
"Penny, thank you for the wonderful review! We're so glad to hear that Erin and Casey were able to provide the guidance and support you needed throughout the process. Helping our customers understand their options and find coverage that fits their needs is always our goal. We appreciate your trust in our team! - Laura"
The crazy Homer show
May 26, 2026
5
out of
5
rating by The crazy Homer show
"Thank you Stephanie and Tori for helping me get auto insurance today and for being so nice I appreciate you both of you guys"
We responded:
"Hello, thank you for sharing your experience! We’re happy to hear Stephanie and Tori made getting your auto insurance easy and enjoyable. We’ll be sure to pass along your kind words to them! - Laura"
Buttons O'Malley
May 20, 2026
5
out of
5
rating by Buttons O'Malley
"Erin Edwards was incredibly polite and well informed 👍. Helped me tremendously. Great experience overall. Best services Ive seen in our area."
We responded:
"Buttons, we appreciate your amazing feedback! Erin works hard to make sure every customer feels informed and supported, and we’re so glad she was able to help you. Thank you for trusting our team with your insurance needs! - Laura"
Destiny Sizemore
April 30, 2026
5
out of
5
rating by Destiny Sizemore
"Very polite, nice, and humorous people! Absolutely would recommend them to be your auto insurance providers! We had the best experience with Laura and Erin, they try to get you the best possible results they can get, it wasn’t a boring call trying to get setup with them they actually talk to you and make sure you feel welcome!"
We responded:
"Destiny, thank you so much for the kind words! I’m really glad Laura and Erin made the experience enjoyable while still working hard to get you the best possible results. We truly appreciate your recommendation! - Laura"
Austin Bailey
April 20, 2026
5
out of
5
rating by Austin Bailey
"Erin was great to work with. Kept me informed every step of the way. He got me identical coverage for MUCH cheaper. Highly recommend"
We responded:
"Austin, thank you so much for your kind words about Erin! We're so happy to hear that he took such great care of you. Your recommendation means so much to us! We appreciate you. - Laura"
matthew Stapleton
March 31, 2026
5
out of
5
rating by matthew Stapleton
"Awesome company to work with… Tori and Erin were both super helpful and the $$ saved made switching a no brainer…"
We responded:
"Matthew, Thank you for sharing your experience! We’re glad Tori and Erin were helpful and made the process easy to navigate. We appreciate you taking the time to leave a review! - Laura"
Dasila “Daisy Mae” Kelly
March 31, 2026
5
out of
5
rating by Dasila “Daisy Mae” Kelly
"Very helpful & efficient on getting what I needed help with understood and completed!"
We responded:
"Dasila, Thank you for your feedback! We’re glad to hear everything was handled clearly and efficiently. We appreciate you taking the time to share your experience! - Laura"
Sean Bevins
March 31, 2026
5
out of
5
rating by Sean Bevins
"I would like to share my experience with Casey! The customer service he provides is the best I have ever experienced in choosing the right insurance for me. The outstanding kindness and compassion he has for his customers is wonderful! Every question I had he walked me right through it. I will definitely be choosing State Farm in the near future!"
We responded:
"Sean, Thank you for sharing your experience! We’re glad Casey was helpful, kind, and took the time to walk through your questions. We appreciate your kind words and you taking the time to leave a review! - Laura"
Ryan Swiney
March 2, 2026
5
out of
5
rating by Ryan Swiney
"Tori was amazing and super helpful with any question I asked!"
We responded:
"Ryan, thank you so much for sharing this with us! We're thrilled to hear that Tori took such great care of you. If you need anything else, please don't hesitate to call! - Laura "
Chastie Weddington
February 26, 2026
5
out of
5
rating by Chastie Weddington
"Tori was great! Excellent service and very informative. If you need insurance, give her a call."
We responded:
"Chastie, I'm so happy to hear that Tori took such great care of you! Thank you for taking a moment to share this with us! - Laura"
Bob Collins
February 24, 2026
5
out of
5
rating by Bob Collins
"Place is great, great prices. The customer service Casey and Tori give is awesome!"
We responded:
"Bob, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Laura"
Raymond Anderson
February 11, 2026
5
out of
5
rating by Raymond Anderson
"Very polite, courteous and professional. Answered all of my questions and I am very satisfied with how they treated me as a customer. Been with State Farm for years but just recently switched to Laura Feltner as my agent. I highly recommend them for your insurance needs. Always there to answer questions and give great customer service. I spoke with Tori and Stephanie at the office and they were very polite and courteous to me. I highly recommend them for your insurance need’s."
We responded:
"Raymond, thank you so much for your kind and thoughtful review! I’m so grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Laura"
Shey Thacker
February 4, 2026
5
out of
5
rating by Shey Thacker
"They're the best!"
We responded:
"Shey, thank you so much for your kind words! We appreciate you and your support! - Laura"
melinda adkins
February 3, 2026
5
out of
5
rating by melinda adkins
"This office is awesome!!! Great experience from start to finish. They are super friendly and super helpful. I would definitely recommend this office."
We responded:
"Melinda, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Laura"
Summer Hopkins
January 29, 2026
5
out of
5
rating by Summer Hopkins
"I spoke with Casey and he had very good customer service! Very caring for his customers and always helps them make the right choices!"
We responded:
"Summer, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Laura"
Phillip Carter
January 28, 2026
5
out of
5
rating by Phillip Carter
"State Farm handles my personal, my rentals and my businesses and they are the best. Laura Feltner and her team (Especially Stephanie and Tori) are always just a phone call or text away to get me anything I need. I feel very lucky to have them here local when needed."
We responded:
"Thank you so much, Phillip!"
Marcus Damron
January 28, 2026
5
out of
5
rating by Marcus Damron
"Great customer relations! I spoke with Casey and he was exceptionally knowledgeable and helped me with anything I needed."
We responded:
"Marcus, I'm so glad our team, especially Casey, has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Laura"
Sarah
December 2, 2025
5
out of
5
rating by Sarah
"Casey is very kind and professional!"
We responded:
"Sarah, thank you for taking a moment to share these kind words about Casey! We are thrilled to see this. We appreciate your support! - Laura"