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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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matthew Stapleton

March 31, 2026

5  out of  5
rating by matthew Stapleton
"Awesome company to work with… Tori and Erin were both super helpful and the $$ saved made switching a no brainer…"
We responded:
"Matthew, Thank you for sharing your experience! We’re glad Tori and Erin were helpful and made the process easy to navigate. We appreciate you taking the time to leave a review! - Laura"
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Dasila “Daisy Mae” Kelly

March 31, 2026

5  out of  5
rating by Dasila “Daisy Mae” Kelly
"Very helpful & efficient on getting what I needed help with understood and completed!"
We responded:
"Dasila, Thank you for your feedback! We’re glad to hear everything was handled clearly and efficiently. We appreciate you taking the time to share your experience! - Laura"
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Sean Bevins

March 31, 2026

5  out of  5
rating by Sean Bevins
"I would like to share my experience with Casey! The customer service he provides is the best I have ever experienced in choosing the right insurance for me. The outstanding kindness and compassion he has for his customers is wonderful! Every question I had he walked me right through it. I will definitely be choosing State Farm in the near future!"
We responded:
"Sean, Thank you for sharing your experience! We’re glad Casey was helpful, kind, and took the time to walk through your questions. We appreciate your kind words and you taking the time to leave a review! - Laura"
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Ryan Swiney

March 2, 2026

5  out of  5
rating by Ryan Swiney
"Tori was amazing and super helpful with any question I asked!"
We responded:
"Ryan, thank you so much for sharing this with us! We're thrilled to hear that Tori took such great care of you. If you need anything else, please don't hesitate to call! - Laura "
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Chastie Weddington

February 26, 2026

5  out of  5
rating by Chastie Weddington
"Tori was great! Excellent service and very informative. If you need insurance, give her a call."
We responded:
"Chastie, I'm so happy to hear that Tori took such great care of you! Thank you for taking a moment to share this with us! - Laura"
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Bob Collins

February 24, 2026

5  out of  5
rating by Bob Collins
"Place is great, great prices. The customer service Casey and Tori give is awesome!"
We responded:
"Bob, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Laura"
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Raymond Anderson

February 11, 2026

5  out of  5
rating by Raymond Anderson
"Very polite, courteous and professional. Answered all of my questions and I am very satisfied with how they treated me as a customer. Been with State Farm for years but just recently switched to Laura Feltner as my agent. I highly recommend them for your insurance needs. Always there to answer questions and give great customer service. I spoke with Tori and Stephanie at the office and they were very polite and courteous to me. I highly recommend them for your insurance need’s."
We responded:
"Raymond, thank you so much for your kind and thoughtful review! I’m so grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Laura"
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Shey Thacker

February 4, 2026

5  out of  5
rating by Shey Thacker
"They're the best!"
We responded:
"Shey, thank you so much for your kind words! We appreciate you and your support! - Laura"
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melinda adkins

February 3, 2026

5  out of  5
rating by melinda adkins
"This office is awesome!!! Great experience from start to finish. They are super friendly and super helpful. I would definitely recommend this office."
We responded:
"Melinda, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Laura"
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Summer Hopkins

January 29, 2026

5  out of  5
rating by Summer Hopkins
"I spoke with Casey and he had very good customer service! Very caring for his customers and always helps them make the right choices!"
We responded:
"Summer, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Laura"
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Phillip Carter

January 28, 2026

5  out of  5
rating by Phillip Carter
"State Farm handles my personal, my rentals and my businesses and they are the best. Laura Feltner and her team (Especially Stephanie and Tori) are always just a phone call or text away to get me anything I need. I feel very lucky to have them here local when needed."
We responded:
"Thank you so much, Phillip!"
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Marcus Damron

January 28, 2026

5  out of  5
rating by Marcus Damron
"Great customer relations! I spoke with Casey and he was exceptionally knowledgeable and helped me with anything I needed."
We responded:
"Marcus, I'm so glad our team, especially Casey, has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Laura"
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Sarah

December 2, 2025

5  out of  5
rating by Sarah
"Casey is very kind and professional!"
We responded:
"Sarah, thank you for taking a moment to share these kind words about Casey! We are thrilled to see this. We appreciate your support! - Laura"
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Ashley Hall

November 10, 2025

5  out of  5
rating by Ashley Hall
"Stephanie was great!"
We responded:
"Ashley, Thank you! I’m happy your insurance experience was so positive! - Laura"
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Darrin Varney

October 29, 2025

5  out of  5
rating by Darrin Varney
"Wonderful staff and saved me quite a bit of money . It is very nice to be able to meet and speak with the person you are doing business with. Erin was very helpful in explaining each policy and the coverage. He made me feel very comfortable and appreciated."
We responded:
"Darrin, We will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Laura"
Profile photo of Drew Daniels

Drew Daniels

October 21, 2025

5  out of  5
rating by Drew Daniels
"Casey was very understanding and helpful with my questions about my insurance policy. Definitely recommend this office for all of your insurance needs."
We responded:
"Drew, thank you!"
Profile photo of Natalie Gillespie

Natalie Gillespie

October 20, 2025

5  out of  5
rating by Natalie Gillespie
"I spoke with Casey and he was great and super friendly!"
We responded:
"Natalie, we are so happy that your experience with Casey was a positive one! Thank you for taking the time to share. We appreciate it! - Laura"
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Emily Coleman

October 16, 2025

5  out of  5
rating by Emily Coleman
"I called to get some quotes and Tori was able to help me understand the difference between policy types. She gave me her recommendations based on the type of coverage I was needing and answered any questions that I had. I ultimately ended the call with not only a life insurance policy for each of my family members, but homeowners insurance as well with an unbelievably affordable rate. I would highly recommend calling to speak with them or stopping by if you are in the market for a new insurance plan. Thanks again!"
We responded:
"Thank you for the great feedback, Emily! I'm so glad that Tori made the insurance process smooth and took the time to find the right coverage for you! We always aim to provide excellent service, and we truly appreciate your support. - Laura"
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Charla Quinn

September 24, 2025

5  out of  5
rating by Charla Quinn
"Friendly and helpful staff."
We responded:
"Charla, thank you for your kind words about my team and I! We appreciate you. - Laura"
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Jeremiah Lay

September 19, 2025

5  out of  5
rating by Jeremiah Lay
""The service received was a refreshing and extraordinary display of professionalism, knowledge, and customer care. We were particularly impressed by the team's ability to provide prompt and accurate responses. This was consistently paired with an impressive and thorough understanding of complex details. We highly recommend their services.""
We responded:
"Jeremiah, thank you so much for taking the time to leave such a kind review! My team and I are always here to help. We appreciate you and the recommendation! Thanks again. - Laura"
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Brandon Tackett

September 11, 2025

5  out of  5
rating by Brandon Tackett
"I dropped in to get some general information and the customer services was top notch! Tori made me feel not only welcome but genuinely cared about, and that's rare these days."
We responded:
"Brandon, I am so happy to hear that your experience in the office was such a good one! My team and I are always here to help. Thank you so much for sharing this! - Laura"
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Chris Gibson

September 11, 2025

5  out of  5
rating by Chris Gibson
"Stopped in to pay a bill and Tori at the desk was so nice and helpful."
We responded:
"Chris, thank you for taking the time to share this! I am happy that Tori took great care of you. We appreciate you! - Laura "
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cordelia chaney

August 26, 2025

5  out of  5
rating by cordelia chaney
"I was excited to stop in and check out the new office and it did not disappoint! The office is gorgeous, and all the staff was super friendly!"
We responded:
"Cordelia, thank you for stopping in! Come visit us anytime. My team and I are always here! - Laura"
Profile photo of Jadyn Vipperman

Jadyn Vipperman

August 13, 2025

5  out of  5
rating by Jadyn Vipperman
"I came by the new office the other day to pay my bill and Tori is the one that helped me. She was extremely helpful and nice."
We responded:
"Thank you for stopping by our new office, Jadyn! We’re so glad to hear Tori was able to assist you and make your visit a great one. She takes pride in helping our customers, and your kind words mean so much to our team. We appreciate you sharing your experience! - Laura"
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Andrea Rowe

April 1, 2024

5  out of  5
rating by Andrea Rowe
"Great staff, there very nice and friendly whenever you have any questions or need help they will take there time and help you without hesitation.."